Privacy Policy

This Privacy Policy explains how Print Creative UK collects, uses, and protects your personal data when you visit our website, place an order, or contact us. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following personal data:

• Name, email address, phone number, and postal address
• Business name and VAT number (if applicable)
• Artwork files and order details
• Payment information (processed securely via third-party providers)
• Website usage data via cookies and analytics tools

We use your data to:

• Process and deliver your orders
• Respond to enquiries and provide customer support
• Send updates about your order or our services
• Improve our website and services
• Comply with legal obligations

We process your data under the following lawful bases:

• Contractual obligation – to fulfil your order or enquiry
• Consent – for marketing communications (you may opt out anytime)
• Legal compliance – for tax and accounting purposes

We do not sell your data. We may share it with:

• Payment processors (e.g., Stripe, PayPal)
• Delivery partners (e.g., Royal Mail, ParcelForce)
• IT and hosting providers who support our website All third parties are required to handle your data securely and in accordance with UK GDPR.

We retain your data only as long as necessary:

• Order and invoice data: up to 7 years for accounting
• Enquiries and artwork: up to 2 years unless requested otherwise

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing or withdraw consent
• Lodge a complaint with the ICO (Information Commissioner’s Office)

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings.

We may update this policy from time to time. The latest version will always be available on our website.